Information We Collect
To aid your treatment or as part of purchasing something from our business you will normally provide us with certain information, such as your name, email address, postal address, medical information and payment information. We will store your information on an electronic patient record and diary system which is fully password protected. Your credit and debit card details will not be stored.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
Where it is necessary for the purposes of the provision of health care as needed to provide my services, such as when we use your information to fulfil your podiatry assessment and treatment, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
From time to time we may wish to send you direct marketing material which may include product offers/deals and news.
If you are happy for us to do this please indicate to us in what forms you would like to receive this information: Mail, Email, SMS Text, Phone.
Information Sharing and Disclosure
Information about our patients/customers is important to our business. I share your personal information for very limited reasons and in limited circumstances, as follows:
With your consent, we will share information with medical professionals such as your GP, consultant, or healthcare professional to allow continuity of care.
Service providers. I engage certain trusted third parties to perform functions and provide services to my business, such as external dictation services. I will share your personal information with these third parties, but only to the extent necessary to perform these services. The suppliers of these services are fully compliant with GDPR.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law and with your consent.
Compliance with laws. I may collect, use, retain, and share your information if I am legally required to.
Transfers of Personal Information Outside the EU
In the unlikely event that we may store and process your information through third-party hosting services in the US and other jurisdictions we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as X Cloud is Privacy Shield certified.
You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
Access. You have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. In the case of health records these are normally exempt from change and deletion requests.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with the Information Commissioner www.ico.org.uk
How to Contact Us
For purposes of the GDPR, I, John E. Durkin am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, you may mail me at: Parsons Green Lane, London, SW6 4HP
The information contained in this website has been issued by Active Life Podiatry Ltd.
Whilst Active Life Podiatry Ltd has made every effort to ensure the accuracy of the information on this site, the information given on the site is subject to change, often without notice. It is for guidance only and no liability is accepted by Active Life Podiatry Ltd for its accuracy or otherwise.
This site is not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation. None of the services or investments referred to in this website are available to persons resident in any country where the provision of such services or investments would be contrary to local law or regulation.
Active Life Podiatry may provide hypertext links to sites on the internet which are operated by other people. Using an external hypertext link means that you may be leaving Active Life Podiatry Ltd website and Active Life Podiatry Ltd therefore takes no responsibility for and gives no warranties, guarantees or representations in respect of linked sites
Active Life Podiatry operates an industry standard, 24-hour cancellation policy. Like you, our time is valuable, and we therefore ask that you give us at least 24 hours’ notice when you need to cancel an appointment.
Cancellations made without giving 24 hours’ notice or appointments simply unattended may incur a late cancellation charge.
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As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyse how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
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How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.